What Is Your Return Policy?

We want you to love your BlackJack Candle Co. products! If you experience an issue with your order, please contact us and we'll be happy to help.

Returns

We accept returns on unused and unopened items in new condition.

To request a return:

• Contact us within 3 days of receiving your order.
• Items must be shipped back within 14 days of delivery.
• Items must be returned in their original, unused condition.
• Buyers are responsible for return shipping costs.
• If an item is not returned in its original condition, the buyer may be responsible for any loss in value.

Please contact us at BlackJackCandleCo@gmail.com before sending a return so we can provide the appropriate return instructions.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and photos of the item and packaging so we can review the issue and help determine the best resolution.

Email: BlackJackCandleCo@gmail.com