Last updated: September 23, 2026
Welcome to BlackJack Candle Co. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.
General Information
BlackJack Candle Co. is a small, Oklahoma-based business specializing in handcrafted candles, wax melts, car diffusers, room and linen sprays, and other home fragrance products.
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website following any changes constitutes acceptance of those changes.
Products and Product Information
We make every effort to accurately display our products, including descriptions, photographs, colors, fragrances, sizes, and pricing.
Because our products are handmade, slight variations in appearance, color, texture, and finish may occur from one product to another. These variations are a normal part of handcrafted products and are not considered defects.
Fragrance perception is subjective and may vary from person to person. We make every effort to provide accurate fragrance descriptions and notes, but we cannot guarantee that a particular fragrance will smell the same to every customer.
We reserve the right to limit quantities, discontinue products, or change product offerings at any time without notice.
Pricing and Availability
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices, promotions, and availability at any time. We make every effort to keep website information accurate, but errors in pricing, availability, or product information may occasionally occur.
If an error affects an order you have placed, we may contact you before processing the order to confirm how you would like to proceed.
Orders and Payment
By placing an order through our website, you agree that the information you provide is accurate and complete.
We reserve the right to refuse or cancel an order for reasons including, but not limited to, suspected fraud, unauthorized transactions, product availability, pricing errors, or other circumstances that require cancellation.
Payment must be successfully processed before an order can be fulfilled.
Shipping and Processing
Most orders are processed within 2–4 business days. Processing times may be longer during holidays, special promotions, or periods of unusually high order volume.
Once an order has been shipped, delivery times depend on the shipping carrier and destination. BlackJack Candle Co. is not responsible for delays caused by the carrier, weather, natural disasters, incorrect shipping information provided by the customer, or circumstances beyond our control.
Please make sure your shipping address is correct before completing your purchase.
Returns and Exchanges
Because our products are handmade and many are made specifically for our customers, we do not accept returns or exchanges simply because a customer changes their mind or does not prefer a particular fragrance.
If your order arrives damaged, incorrect, or defective, please contact us as soon as possible after delivery. Include your order number and photographs of the product and packaging so that we can review the issue and determine the appropriate resolution.
Please contact us at BlackJackCandleCo@gmail.com.
Damaged or Incorrect Orders
We carefully package every order, but damage can occasionally occur during shipping.
If your package arrives damaged, please photograph the damaged product and packaging and contact us promptly. We will work with you to determine the appropriate resolution.
If you receive an item that is different from what you ordered, please contact us so we can correct the issue.
Candle and Product Safety
Candles and home fragrance products should always be used according to their safety instructions.
Never leave a burning candle unattended. Keep candles away from children, pets, flammable objects, drafts, and other heat sources. Follow all candle-care instructions provided with your product.
BlackJack Candle Co. is not responsible for damage, injury, or loss resulting from misuse, improper burning, failure to follow product safety instructions, or use contrary to the instructions provided with the product.
Intellectual Property
All content on this website, including photographs, product descriptions, logos, graphics, text, branding, and other materials, belongs to BlackJack Candle Co. or is used with permission.
You may not copy, reproduce, distribute, modify, or use our content, photographs, product descriptions, branding, or other intellectual property without prior written permission.
Website Use
You agree to use this website only for lawful purposes.
You may not use the website to engage in fraudulent activity, interfere with the operation or security of the website, attempt to gain unauthorized access to accounts or systems, or otherwise misuse the website.
Third-Party Services and Links
Our website may contain links to third-party websites or services. These websites are operated independently from BlackJack Candle Co., and we are not responsible for their content, policies, availability, or practices.
Your use of third-party websites is subject to their own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, BlackJack Candle Co. is not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be limited under applicable law.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected.
Governing Law
These Terms of Service are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.
Contact Us
If you have questions about these Terms of Service, your order, or our products, please contact us:
BlackJack Candle Co.
Email: BlackJackCandleCo@gmail.com
Website: BlackJackCandleCo.com